{"id":164,"date":"2025-04-09T09:17:24","date_gmt":"2025-04-09T09:17:24","guid":{"rendered":"https:\/\/vxiptv.com\/refund-policy\/"},"modified":"2026-01-03T20:55:01","modified_gmt":"2026-01-03T20:55:01","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/dream-4k.com\/tv\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"164\" class=\"elementor elementor-164\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2d21bf e-flex e-con-boxed e-con e-parent\" data-id=\"f2d21bf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6607c73b e-flex e-con-boxed e-con e-child\" data-id=\"6607c73b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c7f8f4 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8c7f8f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refund Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e5eff7f e-flex e-con-boxed e-con e-parent\" data-id=\"1e5eff7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cfb077 elementor-widget elementor-widget-spacer\" data-id=\"4cfb077\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c396a32 elementor-widget elementor-widget-text-editor\" data-id=\"5c396a32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\nAt <strong>Dream 4K IPTV<\/strong>, customer satisfaction is important to us.\nIf you are not fully satisfied with your purchase, our refund and returns policy\nlasts <strong>30 days<\/strong> from the date of purchase.\nUnfortunately, if more than 30 days have passed, we cannot offer a full refund or exchange.\n<\/p>\n\n<hr>\n\n<h2>Eligibility for Returns<\/h2>\n<p>To be eligible for a return:<\/p>\n<ul>\n  <li>The item must be unused and in its original condition.<\/li>\n  <li>The item must be returned in the original packaging.<\/li>\n  <li>A receipt or proof of purchase is required.<\/li>\n  <li>Please do not return your product to the manufacturer.<\/li>\n<\/ul>\n\n<hr>\n\n<h2>Non-Returnable Items<\/h2>\n<p>The following items are not eligible for return:<\/p>\n<ul>\n  <li>Gift cards<\/li>\n  <li>Downloadable or digital products<\/li>\n  <li>Health and personal care items<\/li>\n  <li>Perishable goods (such as food or flowers)<\/li>\n  <li>Magazines or newspapers<\/li>\n  <li>Intimate or sanitary items<\/li>\n  <li>Hazardous materials, flammable liquids, or gases<\/li>\n<\/ul>\n\n<hr>\n\n<h2>Partial Refunds (If Applicable)<\/h2>\n<p>Partial refunds may be granted in the following cases:<\/p>\n<ul>\n  <li>Books with visible signs of use<\/li>\n  <li>Opened CDs, DVDs, software, games, or vinyl records<\/li>\n  <li>Items not in original condition, damaged, or missing parts not due to our error<\/li>\n  <li>Returns requested more than 30 days after delivery<\/li>\n<\/ul>\n\n<hr>\n\n<h2>Refund Process<\/h2>\n<p>\nOnce your return is received and inspected, we will notify you by email regarding\nthe approval or rejection of your refund.\n<\/p>\n<p>\nIf approved, your refund will be processed and automatically applied to your original\nmethod of payment within a few business days.\n<\/p>\n\n<hr>\n\n<h2>Delayed or Missing Refunds<\/h2>\n<p>If you have not received your refund yet:<\/p>\n<ul>\n  <li>Check your bank account again.<\/li>\n  <li>Contact your credit card company (processing time may vary).<\/li>\n  <li>Contact your bank for further clarification.<\/li>\n<\/ul>\n<p>\nIf you have completed all of these steps and still have not received your refund,\nplease contact us at\n<a href=\"mailto:contact@dream-4k.com\">contact@dream-4k.com<\/a>.\n<\/p>\n\n<hr>\n\n<h2>Sale Items<\/h2>\n<p>\nOnly regularly priced items are eligible for a refund.\nSale or promotional items are <strong>non-refundable<\/strong>.\n<\/p>\n\n<hr>\n\n<h2>Exchanges<\/h2>\n<p>\nWe only replace items if they are defective or damaged.\nIf you need to exchange an item for the same product, please contact us at\n<a href=\"mailto:contact@dream-4k.com\">contact@dream-4k.com<\/a>\nbefore sending your item.\n<\/p>\n\n<hr>\n\n<h2>Gifts<\/h2>\n<p>\nIf the item was marked as a gift when purchased and shipped directly to you,\nyou will receive store credit in the form of a gift certificate.\n<\/p>\n<p>\nIf the item was not marked as a gift, or the purchaser received the item first,\nthe refund will be issued to the original purchaser.\n<\/p>\n\n<hr>\n\n<h2>Return Shipping<\/h2>\n<p>\nTo return your product, please contact us first at\n<a href=\"mailto:contact@dream-4k.com\">contact@dream-4k.com<\/a>\nto receive return instructions.\n<\/p>\n<ul>\n  <li>Customers are responsible for return shipping costs.<\/li>\n  <li>Shipping fees are non-refundable.<\/li>\n  <li>If a refund is approved, return shipping costs may be deducted.<\/li>\n  <li>\n    For high-value items, we recommend using a trackable shipping service or\n    purchasing shipping insurance, as we cannot guarantee receipt of returned items.\n  <\/li>\n<\/ul>\n\n<hr>\n\n<h2>Need Help?<\/h2>\n<p>\nIf you have any questions regarding refunds or returns, please contact us at:\n<\/p>\n<p>\n\ud83d\udce7 <a href=\"mailto:contact@dream-4k.com\">contact@dream-4k.com<\/a>\n<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At Dream 4K IPTV, customer satisfaction is important to us. If you are not fully satisfied with your purchase, our refund and returns policy lasts 30 days from the date of purchase. Unfortunately, if more than 30 days have passed, we cannot offer a full refund or exchange. Eligibility for Returns To be eligible for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-164","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dream-4k.com\/tv\/wp-json\/wp\/v2\/pages\/164","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dream-4k.com\/tv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dream-4k.com\/tv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dream-4k.com\/tv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dream-4k.com\/tv\/wp-json\/wp\/v2\/comments?post=164"}],"version-history":[{"count":16,"href":"https:\/\/dream-4k.com\/tv\/wp-json\/wp\/v2\/pages\/164\/revisions"}],"predecessor-version":[{"id":1016,"href":"https:\/\/dream-4k.com\/tv\/wp-json\/wp\/v2\/pages\/164\/revisions\/1016"}],"wp:attachment":[{"href":"https:\/\/dream-4k.com\/tv\/wp-json\/wp\/v2\/media?parent=164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}